BLK/BLK IRON HOODED SWEATSHIRT

SHIPPING & TAXES

ORDERS ARE SHIPPED WITHIN 1-3 BUSINESS DAYS OF PLACING THE ORDER UNLESS THE ITEM IS HAND DISTRESSED IN WHICH CASE THIS MAY TAKE LONGER DUE TO THE PROCESS THIS WILL BE INDICATED IN THE PRODUCT DESCRIPTION AT THE TIME OF PURCHASE.

ALL ORDERS ARE SHIPPED FROM LOS ANGELES, CALIFORNIA VIA USPS, ONCE THE ORDER IS SHIPPED YOU WILL BE EMAILED A TRACKING NUMBER SO THAT YOU CAN TRACK YOUR ORDER.

RIOT HILL IS NOT RESPONSIBLE FOR DELAYS CAUSED BY THE COVID-19 VIRUS, HOWEVER, WE WILL TRY AND ASSIST YOU  AS BEST AS POSSIBLE.

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REFUNDS AND EXCHANGES

RIOT HILL WILL ONLY ISSUE A REFUND ON ITEMS THAT ARE DEFECTIVE OR DAMAGED, IN WHICH CASE YOU WILL NEED TO EMAIL ORDERS@RIOT-HILL.COM CLEAR IMAGES OF THE ITEM WITH A SUPPORTING EMAIL WITHIN 5 DAYS OF RECEIVING THE ITEM. RIOT HILL WILL THEN RESPOND WITHIN 2 BUSINESS DAYS WITH A RESOLUTION.

IF A REFUND IS AGREED THEN THIS CAN TAKE 14 BUSINESS DAYS TO PROCESS FROM WHEN WE RECEIVE BACK THE GOODS, RIOT HILL WILL ONLY REFUND THE ITEM AND NOT THE DELIVERY CHARGES.

CANCELLATIONS

ONCE AN ORDER HAS BEEN PLACED THIS IS FINAL OTHER THAN THE REASONS STATED ABOVE. IF FOR ANY REASON WE AGREE TO CANCEL YOUR ORDER WE WILL CHARGE 60% OF THE TOTAL AMOUNT AS A PROCESSING FEE.